MightyCall Review: Its Best Virtual Phone 2022
What We Recommend MightyCall For
MightyCall works well as a virtual phone solution for small and medium-sized businesses. It’s not a unified communications solution and lacks virtual fax, but it does have some useful features for sales and support, and offers a variety of business phone numbers. Also, MightyCall lets you save call recordings on the cloud-based system for a year. While this isn’t compliant with the Health Insurance Portability and Accountability Act (HIPAA), it does give your business a way to review customer calls.
When to Use MightyCall
- When you need virtual numbers: MightyCall has toll-free, local, vanity, and international phone numbers. This provides you with options for reaching customers in various markets. Want to appear close to your customer base? Create a local number in their area. Want to appear more national? MightyCall has a variety of toll-free prefixes to choose from. This is why it is among the best virtual phone and vanity phone number providers in the industry today.
- When you don’t have dedicated business phones: MightyCall works on a variety of devices. There’s a softphone app for computer-based dialing and a smartphone app so that you and your team can use your personal devices for outbound and inbound calling. There’s also support for legacy IP phones if you do happen to have these.
- When you want to route calls efficiently: MightyCall also has an auto-attendant, which they call their auto-receptionist. While it’s not a dedicated interactive voice response (IVR) system, you can easily record messages to help your customers reach the department or extension they need. They will simply have to press the numeric keys you assign to do so.
When MightyCall Might Not Be a Good Fit
- If your business needs to send faxes on a regular basis: Unlike Grasshopper, which has virtual faxing, MightyCall doesn’t support this feature. For many businesses, this isn’t a deal-breaker, but for companies that send faxes consistently, MightyCall won’t be a great fit.
- When you need to port international numbers: If you’re a business coming to the U.S. that needs to port numbers from international territories, MightyCall isn’t a good fit. While they don’t currently offer this, they do have international number support if you want to start fresh. Additionally, while they offer free short message service (SMS) texting in the U.S. and Canada, this service isn’t offered internationally.
- When you’re looking for annual prepayment discounts: MightyCall has a relatively blanket pricing structure, at least for the first two tiers. There’s no difference in the monthly price, even if you opt to pay for an annual subscription. The Enterprise plan may reduce the per-user cost based on the number of users, but MightyCall doesn’t publish this information.
MightyCall Pricing
MightyCall pricing reveals that it’s a very inexpensive business calling solution starting at $12 per user, per month. There is no annual billing option, but the low cost does come with some great perks that aren’t always available from VoIP providers, especially at this price point.
MightyCall’s base plan is also useful for businesses that don’t require extensive calling. Small Team comes with 1,000 minutes for the aforementioned low price. This is more than adequate for a team with low call volumes.
MightyCall Plans | Small Team | Business | Enterprise |
|---|---|---|---|
Best For | Solopreneurs or very small teams—this is also the first plan to include local and toll-free numbers | Teams with extensive calling requirements or which conduct outbound texting campaigns | Teams with 10 or more users and businesses that need to scale |
Monthly Pricing ($/User/Month) | $12 per user, per month | $15 per user, per month | $200 per month. Customized pricing also available. Contact MightyCall |
Minimum Users | 1 to 2 | 3 | 10 |
Cost of Extra Users (each) | N/A | $15 | Contact MightyCall |
Cost of Extra Phone Numbers (each) | $10 | $10 | Contact MightyCall |
# of Minutes | 1,000 | Unlimited | Unlimited |
# of Text Messages | 1,000 | Unlimited | Unlimited |
Performance Reports | ✓ | ✓ | ✓ |
Live Support | ✓ | ✓ | ✓ |
Voice-to-Text | ✕ | ✓ | ✓ |
Call Recordings | ✕ | ✓ | ✓ |
Presence | ✕ | ✓ | ✓ |
CRM Integration | ✕ | ✓ | ✓ |
IP Phone Compatibility | ✕ | ✓ | ✓ |
Complimentary Voice Studio | ✕ | ✓ | ✓ |
MightyCall Features
MightyCall has a few unique features that are relatively uncommon for a virtual phone provider. Click through the tabs below to see features that are worth consideration, especially since MightyCall pricing starts at such an affordable price point:
General Features
By default, all MightyCall plans have very useful basic features that include:
- Call forwarding
- Call queues
- Music on hold
- Custom greetings
- Call history
- Call transfer
- Auto-attendant
- Voicemail
- Dial-by-name directory
- Conference calls
These are very useful for small businesses since these features are all usable via software. This means they can be used on a personal smartphone without the user having to provide a personal number.
Additionally, the system itself has a high uptime of 99.99%. This is definitely lower than a big name provider like RingCentral, which has a 99.999% uptime, but in a year this only amounts to about 53 minutes of service unavailability.
WhatsApp Integration
Vanity Numbers
CNAM
International Numbers
CRM Integration
MightyCall Alternatives
MightyCall is definitely a virtual phone provider that brings with it a lot of utility and delivers multiple business phone number options as well as extensive calling features. Still, for some, the lack of features like virtual fax (a feature provided by Grasshopper) and annual discounts may be problematic. Here are a few other providers to consider if MightyCall isn’t quite right for your business’ needs.
You Can See Trustpilot Review Of Mighty Call Bellow
.png)
